Commercial Bank of Ceylon PLC invites applications for the post of Senior Engineer. You can apply to it before closing date as per the following details. Closing date and other job details are given below.
APPLICANT’S PROFILE :
- Prompt Engineering: Proficiency in crafting and refining prompts for LLMs to aid in code generation, report summarization, and root-cause analysis.
- Leadership: Proven experience in mentoring junior staff and leading cross-functional projects.
- Analytical Skills: Strong ability to interpret complex data sets and translate them into actionable IT strategies.
- Technical Skills: Hands-on experience with leading ITSM platforms & Familiarity with AIOps tools.
- Preferred: Certifications in AI/ML (e.g. Microsoft Certified: Azure Al Engineer or similar).
- Certifications: ITIL V3/ V4 Foundation is required (Expert/Intermediate level is an advantage).
- Experience: 5+ years in ITSM/ IT Operations with a demonstrable track record of implementing automation and process improvements.
JOB PROFILE :
- Service Performance : Develop and monitor high-impact KPIs and dashboards to provide senior management with data-driven insights and service improvement recommendations.
- Continuous Improvement: Lead CSI (Continual Service Improvement) initiatives by identifying bottlenecks in the service lifecycle and deploying automated remediation.
- ITSM Process Management: Design, implement, and maintain core ITIL processes (Incident, Change, and Problem Management) including CMDB stabilization and maintenance, ensuring minimal downtime and peak operational efficiency.
- Standards & Compliance: Ensure all IT service delivery aligns with ISO 20000 and ISO 27001 standards, maintaining robust governance and audit readiness.
- Al & Automation Leadership: Leverage Al-powered tools and Large Language Models (LLMs) to automate ITSM workflows, including incident categorization, root-cause analysis, and predictive service trends via AIOps.
- Adaptive Mindset: Act as a champion for Al adoption, staying updated on emerging AlOps trends and Large Language Models (LLMs) to modernize Service Desk operations and reduce
manual tasks.
Commercial Bank of Ceylon PLC Job Vacancies for 2026
| Employer | Commercial Bank |
| Job Title | Senior Engineer |
| Closing Date | 2026 – 01 – 11 |
| English Advertisement Download | Download PDF |
| Apply Online | Click Here |
| Source | combank.lk |
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Join WhatsApp Channel | Click Here |
