Seylan Bank PLC invites applications for the post of Executive Officer . You can apply to it before closing date as per the following details. Closing date and other job details are given below.
The Person :
- Full or part completion of a Bachelor’s degree in banking/ finance or equivalent qualification from a recognized professional body.
- Proficient communication skills in English, both written and verbal.
- Strong inter-personnel and negotiation skills.
- A minimum of 6 years of experience in banking with exposure to High Net Worth Cards Customer Service.
Job Responsibilities :
- Ensure high level of customer satisfaction with a superior service delivered within given SLAs.
- Handle all Premier Cardholder (High Net Worth Segment) requests / queries received via all customer touch points.
- Coordinate between other Units and Departments to ensure customer requests are fulfilled within given SLAs.
- Conduct and participate in Upsell, Cross-sell & Value-addition Projects at Card Centre.
- Continuous improvement of processes and self-development to exceed expectations of customers & management.
- Act as Second in Command of the Cards Customer Service Unit.
- Manage internal & external communication channels with customers, staff and entities.
Seylan Bank Job Vacancies for 2026
| Employer |
Seylan Bank PLC |
| Job Title |
Executive Officer |
| Closing Date |
2026 – 03 – 13 |
| English Advertisement Download |
Download PDF |
| Source |
Seylan.lk |
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