Durdans Hospital invites applications for the post of Assistant Superintendent of Customs. You can apply to it before closing date as per the following details. Closing date and other job details are given below.
Position Overview
Customer Relations Officer / Call Center Agent This position is responsible for answering all incoming and making outgoing calls from/to customers in a professional and efficient manner. This work involves delivering excellent customer service, answering queries, dealing with complaints and providing a positive customer experience in line with organisational standards.
The incumbent will be the initial point of contact for customers and will be expected to maintain a courteous, responsive and solution oriented approach at all times.
Most Important Duties :
- Provide accurate information regarding services, procedures, and general inquiries
- Handle incoming calls, emails, and other customer inquiries promptly and professionally
- Record and update customer interactions in the system accurately
- Resolve customer complaints or escalate issues where necessary
- Maintain high standards of customer satisfaction and service quality
- Work collaboratively with internal departments to address customer needs
- Follow communication scripts and organizational guidelines
- Perform any other duties assigned by the management
- Ensure confidentiality and professionalism in all interactions
Conditions for Entry :
- Excellent communication skills in English and Sinhala (spoken and written)
- Fluency in Tamil will be an added advantage
- Minimum of 2 passes at G.C.E. Advanced Level (A/L)
- Willingness to work on ashift basis (Day& Night shifts)
Durdans Hospital Job Vacancies for 2026
| Employer | Durdans Hospital |
| Job Title | Customer Relations Officer |
| Closing Date | 2026 – 05 – 30 |
| English Advertisement Download | Download PDF |
| Source | durdans.com |
 |
Join WhatsApp Channel | Click Here |
